The Admission Counselor for Visitor Services & Ambassador Program will be an integral part of the Admission team. S/he will manage the Merrimack Ambassador Program and assist in the supervision and organization of the Welcome Center.
The Admission Counselor for Visitor Services & Ambassador Program works with the Merrimack Ambassador Program through all stages of program organization. This includes: program development and improvement, hiring and training focusing an emphasis on diversity, administrative support, student payroll, and implementing structural and hierarchy changes. All activities of this position and the Merrimack Ambassador Program are intended to support and enhance the work conducted by the Office of Admission as a whole.
In addition, this person works with visitors through every stage of the campus visit process. The Admission Counselor for Visitor Services & Ambassador Program oversees the appointment schedule, monitors the availability of visit opportunities and coordinates those working in the Welcome Center to ensure a smooth operation and best possible experience of all visitors. This person will present on average 4-5 weekly admission information sessions and conduct prospective student interviews.
This position works closely with the Director of Visitor Services and other members of the Welcome Center team to provide quality customer service and innovative campus programming.